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A Dictionary of IT Service Management V3 (Terms, Acronyms and Abbreviations)

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A Dictionary of IT Service Management V3 (Terms, Acronyms and Abbreviations)

Price: £6.95

This new version of the Dictionary of IT Service Management is based on the ITIL V3 Glossary of Terms, Definitions and Acronyms with additional Service Management definitions provided by the authors.

An essential book for anyone wishing to understand all terms and acronyms used within the new ITIL V3 syllabus.

Find out more about Accredited ITIL® training.

ISBN 10: 0955124573
ISBN 13: 9780955124570

Price: £6.95

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