IT Service Management Based on ITIL v3 - A Pocket Guide

ITIL v3 Books

IT Service Management Based on ITIL v3 - A Pocket Guide

IT Service Management Based on ITIL v3 - A Pocket Guide


Price: £13.35



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This APM Group endorsed Pocket Guide is a concise summary of the ITIL version 3. A quick, portable reference tool to this leading standards within the Service Management community.

The goal of this pocket guide is to provide a quick reference to ITIL v3. As such, it is a valuable aid for all managers and practitioners within the Service Management Industry.

Covering not only the ITIL V3 service lifecycle approach, it also describes the ITIL V3 processes in a separate section, making this Little ITIL pocket guide a unique and very practical contribution to the global adoption of ITIL V3.

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ISBN 10: 9087531028
ISBN 13: 9789087531027


Price: £13.35


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