Service Operation based on ITIL V3 Management Guides

ITIL v3 Books

Service Operation based on ITIL V3 Management Guides

Service Operation based on ITIL V3 Management Guides


Price: £22.00



The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

What are the key service management processes? What is the 'lifecycle' approach?

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ISBN 10: 9087531273
ISBN 13: 9789087531270


Price: £22.00


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