ITIL® Process Model

ISBN 13 9780954488444

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ITIL® Process Model

The ILX Group ITIL Process Model provides a quick to view reference guide to the ITIL Service Lifecycle and the five key areas within it. Also includes a valuable process matrix which, at a single glance references many ITIL documents and where they are positioned in the five lifecycle categories: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. A3 in size, single-sided laminated map.

Essential for anyone taking an ITIL exam!

Find out more about Accredited ITIL® training.

 

 

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