These core books are aimed at the widest possible audience because these IT Service Management books reflect the entire publication lifecycle, from Service Strategy to Continued Service Improvement. That means these titles have a broader appeal. Everyone from a beginner to an ITIL Service Manager will benefit from access to the ITIL 2011 Library.
Get all the information you need to plan, design, deliver, support and improve IT services here. For ITIL® training please go to www.ilxgroup.com/itil
